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Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards

  • Recalled Rainbow SRX Vacuum
  • Model number label location for recalled Rainbow SRX Vacuum
  • Serial number location on the Rainbow SRX vacuum
Name of Product:
Rainbow SRX Vacuums
Hazard:

The circuit board on the vacuum can spark, posing fire and burn hazards.

Remedy:
Repair
Recall Date:
June 17, 2020
Units:
About 38,000 (In addition, about 4,800 sold in Canada)
Consumer Contact

Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at  https://rainbowsystem.com and click on the recall button on the homepage for more information.

Recall Details

Description:

This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889.  The vacuum is predominantly black with blue trim and rubber trim around the base. The “SRX” logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.

Remedy:

Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.

Incidents/Injuries:

There have been two reports of the SRX vacuum catching fire. No injuries have been reported.

Sold At

Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.

Manufacturer(s):

Rexair LLC, of Troy, Mich.

Manufactured In:
United States
Recall number:
20-138
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov