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Williams-Sonoma Recalls Hot Chocolate Pots Due To Burn and Laceration Hazards

  • Recalled hot chocolate pot
Name of Product:
Hot chocolate pots
Hazard:

The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.

Remedy:
Refund
Recall Date:
April 06, 2011
Units:
About 28,000 units in the United States and 700 in Canada
Consumer Contact

For additional information, contact Williams-Sonoma toll-free at (855) 643-4206 between 4 a.m. and 9 p.m. PT seven days a week or visit the firm’s website at www.williams-sonoma.com

Recall Details

Description:

This recall involves the Whirly Whip hot chocolate pots sold individually as item number 2981454 or 4986535, and as part of the Whirly Whip hot chocolate pot gift set item number 3021714. The item number can be found on the product’s box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.

Remedy:

Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund.

Incidents/Injuries:

The firm has received 28 reports of handles breaking off of the pots, including eight reports of injuries involving minor burns or cuts.

Sold At:
Williams-Sonoma stores nationwide, online at www.williams-sonoma.com and through Williams-Sonoma catalogs from October 2010 through January 2011 for between $30 and $40.
Importer(s):

ICI USA, LLC, of Seattle, Wash.

Distributor(s):
Williams-Sonoma Inc., of San Francisco, Calif.
Manufactured In:
China
Recall number:
11-189

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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