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Starbucks Recalls Glass Water Bottles Due to Laceration Hazard

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Recall Date:
January 28, 2010

Recall Details

FOR IMMEDIATE RELEASE
January 28, 2010
Release # 10-125		 Firm's Recall Hotline: (877) 492-6333
HC Media Contact: (613) 957-2983

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Glass Water Bottles

Units: About 11,000 in the United States and 1,200 in Canada

Importer: Starbucks Coffee Company, of Seattle, Wash.

Hazard: The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers.

Incidents/Injuries: The firm has received 10 reports of either glass stoppers or water bottles shattering, including eight reports of hand lacerations.

Description: This recall involves clear glass water bottles with SKU number 11003503. The 20-ounce water bottles have the words "Glass Water Bottle" printed on a blue label affixed to the bottle.

Sold at: Starbucks company-operated stores and at Starbucks locations in Safeway and Target stores nationwide during January 2010 for about $9.

Manufactured in: Taiwan

Remedy: Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Starbucks is also offering a complimentary beverage, of any size, to consumers upon return of the glass water bottles.

Consumer Contact: For additional information, contact Starbucks at (877) 492-6333 between 8 a.m. to 11 p.m. ET Monday through Friday, or visit the firm's Web site at www.starbucks.com

Note: Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=956

Picture of Recalled Glass Water Bottle

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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In cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada (HC), Starbucks Coffee Company, of Seattle, Wash., is voluntarily recalling about 11,000 (in the United States) and 1,200 (in Canada) Glass Water Bottles. The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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