Note: This recall has been expanded to include additional models and importer; # of units, incidents and phone number change.
June 12, 2009
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Wolfgang Puck Toaster Oven/Toasters
Units: About 7,040
Importer: Frontgate of West Chester, Ohio and The Home Shopping Network (HSN) of St. Petersburg, Fla.
Manufacturer: Kingpower Electrical Appliances of China
Hazard: The toaster oven can remain "on" after the toast pops up, posing a fire hazard.
Incidents/Injuries: The firm has received seven reports of the toaster remaining on after the toast popped up. No injuries have been reported.
Description: The recalled toasters have model #WPTOT010 with date codes 3608, 3908, 0407, 0607, or 0807 or model # BTOT0010 with date code 0207. The model numbers and date codes are located on an Underwriters Laboratories (UL) label, which is affixed to the back of the unit. The black and stainless steel toasters have "Wolfgang Puck" or "Wolfgang Puck Bistro Collection" stamped on the lower front right corner. They feature a stainless steel handle on the oven door, three black knobs for controlling cooking, and a black push-down lever for toasting. Two slots for toasting bread and similar products are located on the top of the toaster.
Sold by: Frontgate catalogs and HSN nationwide from March 2007 through March 2009 for about $100.
Manufactured in: China
Remedy: Consumers should stop using the recalled toaster/toaster ovens immediately and contact W.P. Appliances for instructions on returning the toaster/toaster ovens for a full refund. All known purchasers have been notified directly by mail.
Consumer Contact: For additional information, contact W.P. Appliances toll-free at (866) 510-9670 between 8:30 a.m. and 8 p.m. Monday through Friday, and Saturday 9 a.m. to 5:30 p.m., or e-mail the firm at email@example.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800