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Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard

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Recall Date:
August 05, 2009

Recall Details

August 5, 2009
Alert #09-763


The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Bay West & Hillyard Hybrid Wave N Cut Paper Towel Dispensers

Units: 14,000

Manufacturer: Global Plastics Ltd., of City of Industry, Calif.

Hazard: The dispenser's electric board can overheat posing a fire hazard.

Incidents/Injuries: The firm has received two incidents of the dispenser overheating. No injuries have been reported.

Description: The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.

Sold by: Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009.

Manufactured in: Canada

Remedy: Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.

Consumer Contact: For additional information, contact Global Plastics at (888) 225-7380 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at

Picture of Recalled Paper Towel Dispenser

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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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