Recall Details
FOR IMMEDIATE RELEASE July 7, 2009 Release # 09-263 |
Firm's Recall Hotline: (800) 804-0806 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Women's Sample Shoes
Units: About 3,200 pairs
Importer: Charles David, of Culver City, Calif.
Hazard: The heel of the recalled shoes can detach, posing a fall hazard to consumers.
Incidents/Injuries: The firm has received one report of a heel detaching, resulting in minor bruising.
Description: The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.
Sold at: Nordstrom stores in California and Nordstrom Rack stores nationwide from April 2009 through June 2009 for between $22 and $80.
Manufactured in: China, Spain, and Italy
Remedy: Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.
Consumer Contact: For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at contact@nordstrom.com, or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail lana.ellis@charlesdavid.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.