March 18, 2009
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.
Name of Product: Sycamore Pro Gas Generators
Units: About 1,500
Distributor: Sycamore SCS, of Louisville, K.Y.
Importer: Creative Resources, of Louisville, K.Y.
Hazard: A plastic sediment cup attached to the bottom of the fuel valve can crack during shipping and handling and cause fuel leakage or spillage, posing a fire hazard to consumers.
Incidents/Injuries: Sycamore SCS has received nine reports of generators leaking. No injuries or property damage have been reported.
Description: This recall involves the following models of the Sycamore Pro gas generators: APEX 3, APEX 7, APEX 6, EGS 3.2, EGS 4.8, and EGS 7. "Sycamore Professional" and the model name can be found on the front of the generator. All models are black and green and have side control panels. The APEX 3, 6, and 7 are portable generators and have two wheels. The EGS 3.2, 4.8, and 7.2 do not have wheels.
Sold at: Various dealers and stores in Indiana, Kentucky, Louisiana, Oregon, Texas, and Washington between May 2008 and October 2008 for between $940 and $2,340.
Manufactured in: China
Remedy: Consumers should stop using the recalled generators immediately and contact Sycamore SCS for a free replacement sediment cup. All known consumers have been notified.
Consumer Contact: For additional information, contact Sycamore SCS at (800) 801-2051 between 9 a.m. and 5 p.m. ET, Monday through Friday, or visit the firm's Web site at www.sycamorepro.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800