The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.
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Recalled Kenmore Wall Ovens
During extended broiling, gas can build in the oven cavity and escape when the oven door is opened. This poses a burn and possible fire hazard to consumers.
About 7,500
For additional information, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Recall Details
This recall involves Kenmore 24-inch-wide gas and propane, wall-mounted ovens. The self-cleaning ovens were sold in white, black, bisque and stainless steel, and have the Kenmore name printed on the oven control panel. The model and serial numbers of the ovens that are part of this recall can be found on the frame on the left side of the oven cavity.
| Model Numbers | Serial Number Range |
|---|---|
| 790.30472400, 790.30473400, 790.30473401, 790.30474400, 790.30479400 | NF401xxxxx through NF610xxxxx |
Consumers should immediately stop using the “broil” feature on recalled ovens and contact Transform for Kenmore branded products to schedule a free repair. Consumers may continue to use the “bake” feature.
Electrolux has received 16 reports of incidents involving gas build-up, including flames escaping from the oven door, burns to the hands and face and singed hair.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The ice crusher can experience a thermal event and ignite, posing a fire hazard.
The rivets on the handle can come loose, causing the handle to detach, posing a choking hazard for children.
The pressure-cooker lid can be opened before sufficient steam pressure has been released, causing hot contents to escape and posing a risk of burn injuries to consumers.
The oven’s doors can unexpectedly close, posing a burn hazard to consumers.
The heating element can cause sugar to ignite, if a consumer uses the product without the included sugar receptacle, posing a fire hazard.
The recalled Drinkmate 1L Carbonation Bottles can explode during use, posing serious impact, laceration and hearing damage hazards to users and bystanders.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
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