|FOR IMMEDIATE RELEASE
October 2, 2007
QVC's Recall Hotline: (800) 367-9444
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Cook's Essentials Electric Toasters
Units: About 5,200
Retailer: QVC Inc., of West Chester, Pa.
Distributor: Salton Inc., of Lake Forest, Ill.
Hazard: The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.
Incidents/Injuries: QVC has received information that ten toasters reportedly turned on spontaneously, including one incident of fire damage to kitchen cabinets and two incidents of toaster covers burned. No injuries have been reported.
Description: This recall involves the "Cook's Essentials" four-slice wide slot electric toasters model CET 401. These toasters are made of stainless steel and measure 12 inches long, 13 inches wide and 8 inches high. Each toaster has "Cook's Essentials Classic Look Toaster, Model: CET401" printed on a plate located on the underside of the toaster.
Sold by: QVC through its television station, its Web page; its toll-free number, outlet, and its employee and Studio stores from January 2003 through June 2003 for between $63 and $69 plus about $8 for shipping and handling. Some recalled toasters may have been sold at various retailers.
Manufactured in: China
Remedy: Consumers should stop using the toaster immediately, unplug it, and cut off the power cord where it enters the body of the toaster. Consumers who return the power cord in the prepaid envelope that will be provided will receive a full refund.
Consumer Contact: Consumers who bought a toaster from a QVC's television program or at QVC.com were sent a package by mail containing information on how to receive a refund. Consumers who have not received the information packet should call QVC at (800) 367-9444, from 7 a.m. to 1 a.m. ET, seven days a week or visit QVC's Web site at www.qvc.com. Consumers who bought a toaster at a QVC outlet or retail store should return the toaster at the store where it was purchased to receive a full refund. For all non-QVC purchases, contact Salton at (800) 233-9054 between 8:30 a.m. and 5 p.m. CT Monday through Friday or visit the firm's Web site at www.esalton.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800