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Salton Inc. and QVC Recall Electric Toasters Due to Fire Hazard

  • Recalled Cook's Essentials Electric Toaster
Name of Product:
Cook's Essentials Electric Toasters
Hazard:

The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.

Remedy:
Refund
Recall Date:
October 02, 2007
Units:

About 5,200

Consumer Contact

Consumers who bought a toaster from a QVC's television program or at QVC.com were sent a package by mail containing information on how to receive a refund. Consumers who have not received the information packet should call QVC at (800) 367-9444, from 7 a.m. to 1 a.m. ET, seven days a week or visit QVC's website at www.qvc.com. Consumers who bought a toaster at a QVC outlet or retail store should return the toaster at the store where it was purchased to receive a full refund. For all non-QVC purchases, contact Salton at (800) 233-9054 between 8:30 a.m. and 5 p.m. CT Monday through Friday.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Salton Inc., of Lake Forest, Ill. and QVC Inc., of West Chester, Pa., are voluntarily recalling about 5,200 Cook's Essential Electric Toasters. The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.

Name of Product: Cook's Essentials Electric Toasters

Units: About 5,200

Retailer: QVC Inc., of West Chester, Pa.

Distributor: Salton Inc., of Lake Forest, Ill.

Hazard: The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.

Incidents/Injuries: QVC has received information that ten toasters reportedly turned on spontaneously, including one incident of fire damage to kitchen cabinets and two incidents of toaster covers burned. No injuries have been reported.

Description: This recall involves the "Cook's Essentials" four-slice wide slot electric toasters model CET 401. These toasters are made of stainless steel and measure 12 inches long, 13 inches wide and 8 inches high. Each toaster has "Cook's Essentials Classic Look Toaster, Model: CET401" printed on a plate located on the underside of the toaster.

Sold by: QVC through its television station, its web page; its toll-free number, outlet, and its employee and Studio stores from January 2003 through June 2003 for between $63 and $69 plus about $8 for shipping and handling. Some recalled toasters may have been sold at various retailers.

Manufactured in: China

Remedy: Consumers should stop using the toaster immediately, unplug it, and cut off the power cord where it enters the body of the toaster. Consumers who return the power cord in the prepaid envelope that will be provided will receive a full refund.

Consumer Contact: Consumers who bought a toaster from a QVC's television program or at QVC.com were sent a package by mail containing information on how to receive a refund. Consumers who have not received the information packet should call QVC at (800) 367-9444, from 7 a.m. to 1 a.m. ET, seven days a week or visit QVC's website at www.qvc.com. Consumers who bought a toaster at a QVC outlet or retail store should return the toaster at the store where it was purchased to receive a full refund. For all non-QVC purchases, contact Salton at (800) 233-9054 between 8:30 a.m. and 5 p.m. CT Monday through Friday or visit the firm's website at www.esalton.com.

Remedy:

Consumers should stop using the toaster immediately, unplug it, and cut off the power cord where it enters the body of the toaster. Consumers who return the power cord in the prepaid envelope that will be provided will receive a full refund.

Incidents/Injuries:

QVC has received information that ten toasters reportedly turned on spontaneously, including one incident of fire damage to kitchen cabinets and two incidents of toaster covers burned. No injuries have been reported.

Sold At:
QVC through its television station, its web page; its toll-free number, outlet, and its employee and Studio stores from January 2003 through June 2003 for between $63 and $69 plus about $8 for shipping and handling. Some recalled toasters may have been sold at various retailers.
Distributor(s):
Salton Inc., of Lake Forest, Ill.
Retailer:

QVC Inc., of West Chester, Pa.

Manufactured In:
China
Recall number:
08-001

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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