January 22, 2007
Alert #07-522

 

 

DS Waters of America Inc. Recalls Water Coolers for Fire Hazard

 

 The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Contact Hot and Cold Water Coolers

Units: About 8,700

Distributor: DS Waters of America Inc., of Atlanta, Ga.

Hazard: A water leak inside the water cooler can create an electrical arc, posing a fire hazard.

Incidents/Injuries: DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.

Description: The recall involves the Contact Hot and Cold Water Coolers with serial numbers beginning with the letter "J" and followed by nine digits. The serial number is located on the lower right-hand side of the serial plate. The model name - "Contact" - is written on the right-hand side of the serial plate.

Sold by: DS Waters distributed the recalled Contact Hot and Cold Water Coolers through direct sales nationwide from April 2004 to August 2006 for about $220.

Manufactured in: Canada

Remedy: Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.

Consumer Contact: For more information, call DS Waters at (800) 480-1434 anytime, or visit the firm's Web site at www.water.com/ContactRecall

Media Contact: Shayron Barnes-Selby, (770) 933-1400.

Picture of Recalled Hot and Cold Water Cooler   Picture of Recalled Hot and Cold Water Cooler Serial Plate