January 22, 2007
DS Waters of America Inc. Recalls Water Coolers for Fire Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Contact Hot and Cold Water Coolers
Units: About 8,700
Distributor: DS Waters of America Inc., of Atlanta, Ga.
Hazard: A water leak inside the water cooler can create an electrical arc, posing a fire hazard.
Incidents/Injuries: DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.
Description: The recall involves the Contact Hot and Cold Water Coolers with serial numbers beginning with the letter "J" and followed by nine digits. The serial number is located on the lower right-hand side of the serial plate. The model name - "Contact" - is written on the right-hand side of the serial plate.
Sold by: DS Waters distributed the recalled Contact Hot and Cold Water Coolers through direct sales nationwide from April 2004 to August 2006 for about $220.
Manufactured in: Canada
Remedy: Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.
Consumer Contact: For more information, call DS Waters at (800) 480-1434 anytime, or visit the firm's Web site at www.water.com/ContactRecall
Media Contact: Shayron Barnes-Selby, (770) 933-1400.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800