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Recalled DS Water Cooler -
Recalled DS Water Cooler serial plate
A water leak inside the water cooler can create an electrical arc, posing a fire hazard.
About 8,700
For more information, call DS Waters at (800) 480-1434 anytime, or visit the firm's Web site at www.water.com/ContactRecall.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), DS Waters of America Inc., of Atlanta, Ga., is voluntarily recalling about 8,700 Contact Hot and Cold Water Coolers. A water leak inside the water cooler can create an electrical arc, posing a fire hazard.
Name of Product: Contact Hot and Cold Water Coolers
Units: About 8,700
Distributor: DS Waters of America Inc., of Atlanta, Ga.
Hazard: A water leak inside the water cooler can create an electrical arc, posing a fire hazard.
Incidents/Injuries: DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.
Description: The recall involves the Contact Hot and Cold Water Coolers with serial numbers beginning with the letter "J" and followed by nine digits. The serial number is located on the lower right-hand side of the serial plate. The model name - "Contact" - is written on the right-hand side of the serial plate.
Sold by: DS Waters distributed the recalled Contact Hot and Cold Water Coolers through direct sales nationwide from April 2004 to August 2006 for about $220.
Manufactured in: Canada
Remedy: Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.
Consumer Contact: For more information, call DS Waters at (800) 480-1434 anytime, or visit the firm's Web site at www.water.com/ContactRecall.
Media Contact: Shayron Barnes-Selby, (770) 933-1400.
Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.
DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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