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Recall Details
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Ceramic Teapots
Units: About 257
Manufacturer/Importer: Starbucks Coffee Company, of Seattle, Wash.
Hazard: The teapots are labeled safe for microwave use, but the handles can become hot in the microwave oven. This poses a possible burn hazard to consumers.
Incidents/Injuries: Starbucks has received one report of a teapot handle that overheated in a microwave oven.
Description: This recall involves 40-ounce white ceramic teapots with bamboo handles. The phrase "Microwave and Dishwasher Safe" is printed on the bottom of each teapot.
Sold at: Certain large Starbucks stores nationwide from August 2005 through mid-September 2005 for about $25.
Manufactured in: China
Remedy: Consumers should stop using the teapots and contact Starbucks for instructions on returning the product for a full refund and a $5 Starbucks gift card.
Consumer Contact: For more information, contact Starbucks Coffee Customer Relations at (800) 235-2883 between 9 a.m. and 6 p.m. ET any day.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The ice crusher can experience a thermal event and ignite, posing a fire hazard.
The rivets on the handle can come loose, causing the handle to detach, posing a choking hazard for children.
The pressure-cooker lid can be opened before sufficient steam pressure has been released, causing hot contents to escape and posing a risk of burn injuries to consumers.
The oven’s doors can unexpectedly close, posing a burn hazard to consumers.
The heating element can cause sugar to ignite, if a consumer uses the product without the included sugar receptacle, posing a fire hazard.
The recalled Drinkmate 1L Carbonation Bottles can explode during use, posing serious impact, laceration and hearing damage hazards to users and bystanders.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
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