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CPSC, Starbucks Coffee Company Announce Recall of Ceramic Teapots

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Recall Date:
November 28, 2005

Recall Details

The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Ceramic Teapots

Units: About 257

Manufacturer/Importer: Starbucks Coffee Company, of Seattle, Wash.

Hazard: The teapots are labeled safe for microwave use, but the handles can become hot in the microwave oven. This poses a possible burn hazard to consumers.

Incidents/Injuries: Starbucks has received one report of a teapot handle that overheated in a microwave oven.

Description: This recall involves 40-ounce white ceramic teapots with bamboo handles. The phrase "Microwave and Dishwasher Safe" is printed on the bottom of each teapot.

Sold at: Certain large Starbucks stores nationwide from August 2005 through mid-September 2005 for about $25.

Manufactured in: China

Remedy: Consumers should stop using the teapots and contact Starbucks for instructions on returning the product for a full refund and a $5 Starbucks gift card.

Consumer Contact: For more information, contact Starbucks Coffee Customer Relations at (800) 235-2883 between 9 a.m. and 6 p.m. ET any day.

 

Picture of Recalled Teapot

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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