|November 28, 2005
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Ceramic Teapots
Units: About 257
Manufacturer/Importer: Starbucks Coffee Company, of Seattle, Wash.
Hazard: The teapots are labeled safe for microwave use, but the handles can become hot in the microwave oven. This poses a possible burn hazard to consumers.
Incidents/Injuries: Starbucks has received one report of a teapot handle that overheated in a microwave oven.
Description: This recall involves 40-ounce white ceramic teapots with bamboo handles. The phrase "Microwave and Dishwasher Safe" is printed on the bottom of each teapot.
Sold at: Certain large Starbucks stores nationwide from August 2005 through mid-September 2005 for about $25.
Manufactured in: China
Remedy: Consumers should stop using the teapots and contact Starbucks for instructions on returning the product for a full refund and a $5 Starbucks gift card.
Consumer Contact: For more information, contact Starbucks Coffee Customer Relations at (800) 235-2883 between 9 a.m. and 6 p.m. ET any day.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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