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Image of recalled scooter -
Image of recalled scooter
A weld can break, causing the handlebar to detach from the scooter. This can cause the rider to lose control and fall from the scooter.
About 246,000
Call Razor toll-free at (866) 664-1409 between 8 a.m. and 8 p.m. Monday through Friday ET, or visit their Web site at www.razor.com/recall.
Recall Details
The recall involves models E300, E300S, E200 and E200S Razor Electric Scooters which are powered by battery motors. The model numbers appear on the down tube attaching the handlebars to the deck. The scooters are collapsible for storage, and are equipped with a stepping plate and kickstand attached to the base. The E300 and E300S models are silver and green. The E200 and E200S models are silver and red. Models E100 and E125 scooters are not included in this recall.
Consumers should stop using the scooters immediately and contact Razor to arrange a free repair. The recall repair also will include a new battery charger to address a risk of overheating that is being announced as a separate recall today.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled children’s and youth helmets violate the mandatory safety standard for bicycle helmets. Particularly, the helmets do not comply with the positional stability and coverage requirements. The helmets can fail to protect the user in the event of a crash, posing a risk of injury or death due to head injury.
The stoves can explode or catch fire, posing a burn and fire hazard to consumers.
The coaster brakes can fail to engage, resulting in the rider losing control, posing a crash hazard.
The pump’s canister can forcefully eject from the base when pressurized, posing a risk of serious injury from impact to the user or bystander.
The left front wheel can detach during use, posing a fall hazard.
The bike’s seat post assembly can break during use, posing fall and injury hazards to the user.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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