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Recalled Whirlpool Double Wall Oven -
Recalled Oven-Micro Combo -
Recalled KitchenAid Free Standing Range
All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.
24,500
Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Whirlpool Corp. of Benton Harbor, Mich. is voluntarily recalling 24,500 Freestanding ranges, double ovens, and oven-microwave combinations. All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.
Name of product: Freestanding ranges, double ovens, and oven-microwave combinations
Units: 24,500
Manufacturer: Whirlpool Corp. of Benton Harbor, Mich.
Hazard: All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.
INCIDENTS/INJURIES: Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.
Description: The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers:
| Brand | Product | Model Numbers | Serial Number Range |
|---|---|---|---|
| Whirlpool | Oven-microwave combination | GSC | XR15 - XR25 |
| Whirlpool | Double wall oven | RBD | XR15 - XR25 |
| KitchenAid | Oven-microwave combination | KEHC KEMC | XR15 - XR25 |
| KitchenAid | Electric free standing range | KERA2 KERI2 | RR15 - RR25 |
The model and serial numbers are located on a label inside the door of the units.
Manufactured In: United States
Sold At: Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.
Remedy: Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.
Consumer Contact: Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.
Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.
Whirlpool has received no reports of incidents.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The recalled commercial refrigerators with Secop Compressors can fail in a manner causing the compressor to overheat, posing a fire hazard.
The silicone cover on the sipper can detach while in use, posing a choking hazard to children.
The chopper’s blade can operate unexpectedly during assembly or when not enclosed in the container, posing a laceration hazard to consumers.
If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.
The pot handle can detach or become loose, posing burn and scald risks to consumers from hot food and liquids spilling from the product.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
