-
Recalled Beefmaster Explorer Outdoor Gas Grill (closed) -
Recalled Beefmaster Explorer Outdoor Gas Grill (open)
As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.
10,900
Contact: Contact Nexgrill toll-free at (800) 913-8999 between 9 a.m. and 5 p.m. PT Monday through Friday or email to info@nexgrill.com. Crate & Barrel customers should contact Crate & Barrel toll-free at (800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Nexgrill Industries Inc., of Walnut, Calif. is voluntarily recalling 10,900 Beefmaster explorer outdoor gas grills (model number 720-0001). As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.
Name of product: Beefmaster Explorer Outdoor Gas Grill, Model Number 720-0001
Units: 10,900
Manufacturer: Nexgrill Industries Inc., of Walnut, Calif.
Hazard: As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.
Incidents/Injuries: Nexgrill has received two reports of consumers leaving the gas valve on. No injuries or property damage has been reported.
Description: This recall involves the Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001. The tabletop grill is made of stainless steel and is used with a disposable propane cylinder, which is purchased separately. Each grill has one main burner and a cooking grid that sits over the burner. Model numbers are located on the back panel of the grill. The brand name "Nexgrill" is on a plate on the grill lid.
Sold at: Academy, Bar-B-Que Galore, Crate & Barrel, Home Town and discount department stores nationwide. Crate & Barrel also sold the grills through their catalog and at www.crateandbarrel.com. The grills were sold from January 2002 through June 2003 for about $100.
Manufactured in: China.
Remedy: Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.
Consumer Contact: Contact Nexgrill toll-free at (800) 913-8999 between 9 a.m. and 5 p.m. PT Monday through Friday or email to info@nexgrill.com. Crate & Barrel customers should contact Crate & Barrel toll-free at (800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com.
Nexgrill Media Contact: Ms. Christine Hsu, at 909-598-8799.
Crate & Barrell Media Contact: Mr. Harvey Silverstone, at (847) 239-6111 or email at hsilverstone@cratebandbarrel.com.
Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.
Nexgrill has received two reports of consumers leaving the gas valve on. No injuries or property damage has been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The riding mower’s steering arm dampers can be installed incorrectly, which can result in an unexpected bouncing motion and loss of operator control, posing a crash hazard.
The fan wheel inside the backpack blower can break apart, posing a laceration hazard.
The rechargeable battery in the Electric Bug Zapper Racket, Fly Swatter, and Mosquito Swatter can catch fire when used for extended periods of time.
The recalled hoses can burst, posing an impact hazard and a risk of temporarily impaired hearing.
The main switch on the recalled chainsaws and pole saws can fail, allowing the saws to continue to run even after the switch is released, posing a laceration hazard.
The backrest fold mechanism can pinch consumers’ fingers, posing laceration and amputation hazards.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
