Note: Phone Number Change.
FOR IMMEDIATE RELEASE
July 15, 2004
Release # 04-565
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Turbo Tiger Power Washer
Importer: Tristar Products Inc., of Fairfield, N.J.
Manufacturer: Zhejiang Anlu Cleaning Machinery Co. Ltd., of China
Hazard: These electric pressure washers do not have a ground fault circuit interrupter (GFCI) on the power cord, which poses a serious electrocution hazard if the unit comes into contact with water.
Description: The recalled electric pressure washers are yellow with a black three-prong power cord. A label on the front reads "Turbo Tiger Power Washer."
Sold by: Tristar Products Inc. through direct-response television commercials shown nationwide, as well as on Tristar's Web site www.tvinventions.com. They were sold between June 2002 and June 2003 for about $190, including shipping and handling. Turbo Tiger units sold through The Home Shopping Network or other sources that already have a GFCI at the end of the power cord are not included in this recall.
Remedy: Consumers should stop using the electric pressure washers immediately. Tristar will send consumers a portable GFCI that can be attached to the end of the power cord, which will provide consumers with shock protection. If you purchased your pressure washer from a pre- recorded television commercial or www.tvinventions.com and you have not received the portable GFCI, please contact Tristar to receive a GFCI.
Consumer Contact: Call Tristar customer service at 973-287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at firstname.lastname@example.org
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800