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CPSC, BSH Home Appliances Corp.Announce Recall of Thermal/Microwave Ovens

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Recall Date:
May 17, 2001

Recall Details


Company Telephone Number: (800) 735-4328 

May 17, 2001


Release # 01-155b

View Recall #01-155a

PRODUCT: Thermal/Microwave Ovens - BSH Home Appliances Corp., of Los Angeles, Calif., is voluntarily recalling about 2,300 Thermador® brand combination thermal/microwave ovens. The oven has a steel frame around glass panels and comes in a black, white or stainless steel finish. It is sold as a single or double-stacked unit. The model numbers included in the recall are CM301UB, CM302UB, CM301UW, CM302UW, CM301US, and CM302US with serial numbers that begin with 2003 through 2010. The model and serial numbers are located on a data plate inside the grill located beneath the control panel that reads "Thermador" on the right hand side of the oven. Appliance and specialty stores nationwide sold the ovens to homebuilders and contractors from about May 2000 through May 2001 for about $3,000 to $4,600.

PROBLEM: The oven door may not lock properly when the oven is put into the "self clean" mode. While the oven is in "self clean" mode, intense heat is generated to clean the oven. If oxygen is introduced by opening the oven door during the "self clean" mode, combustible material left inside can ignite and pose a fire risk.


WHAT TO DO: Consumers should stop using the "self clean" mode of the recalled ovens immediately and contact Thermador at (800) 735-4328 between 5 a.m. and 5 p.m. PT Monday through Friday to arrange for a free inspection and if needed, free repair. Media inquiries should be directed to Gary Ball at (714) 899-4166.

Picture of Recalled Thermal/Microwave Oven

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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