GE Recall Line: (800) 599-2929
GE Contact: Kim Freeman, (502) 452-7819
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), General Electric (GE) Appliances, of Louisville, Ky., is voluntarily recalling about 3.1 million GE and Hotpoint brand dishwashers, manufactured between April 1983 and January 1989. The dishwashers have a slide switch that allows consumers to choose between heat drying and energy saver functions. Over time, the slide switch can melt and ignite, presenting a fire hazard.
GE and CPSC have reports of 50 fires, seven of which spread beyond the dishwashers. In three cases, the structure of the house or apartment was damaged. No injuries have been reported.
The GE and Hotpoint dishwashers that are being recalled are model GSD500D, GSD500G, GSD540, HDA467, HDA477 or HDA487 with a serial number that has a second letter of A, M, R, S, T, V or Z (for example, BM12345). The model and serial numbers are located on a rectangular label that is on either the right or left front edge of the inner tub. The GE or Hotpoint brand name is on the front of the dishwasher.
Consumers should stop using the recalled dishwashers immediately. Keep the dishwasher door unlatched to prevent the flow of electric current from the latch to the slide switch. GE is offering consumers a rebate toward the purchase of a new dishwasher. Contact GE at (800) 599-2929 anytime or www.geappliancerecall.com for information on how to participate in the rebate program.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800