The Wipe Warmers, distributed by Dex Products Inc., of Benicia, Calif., could overheat and melt.
About 536,000
Consumers can call Halcyon WaterSpring Inc. at (888) 735-5585 between 9 a.m. and 5 p.m. EDT Monday through Friday for information on how to receive a full refund or replacement. Consumers also can write to Halcyon WaterSpring Inc., 355 Champagne Drive, Donsview Ontario, Canada M3J266.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Halcyon WaterSpring Inc. of Ontario, Canada, is recalling about 536,000 Dex Wipe Warmers, an electric heating pad that warms baby wipes. The Wipe Warmers, distributed by Dex Products Inc., of Benicia, Calif., could overheat and melt.
Halcyon WaterSpring is aware of six incidents involving melting of the product and one alleged fire of undetermined cause where other products were present.
The Wipe Warmer is about 27 inches long and 3 1/2 inches wide, and wraps around disposable plastic containers to warm the baby wipes inside. The product's cloth cover is white; covered with pink, blue, yellow and green handprints; and has Velcro fasteners. The tan or off-white, plastic warmer unit inside the cloth cover has a white sticker that lists the model number, WW-01. The warmer comes in a mostly purple box with the words, "Dex Products Wipe Warmer, A must for every nursery!" printed in white.
Various retail stores nationwide sold the Wipe Warmers from January 1994 through December 1996 for about $10 to $15.
Consumers should stop using the Wipe Warmer immediately and call Halcyon WaterSpring Inc. at (888) 735-5585 between 9 a.m. and 5 p.m. EDT Monday through Friday for information on how to receive a full refund or replacement. Consumers also can write to Halcyon WaterSpring Inc., 355 Champagne Drive, Donsview Ontario, Canada M3J266.
Replacement Wipe Warmers have three vertical stabilizer bars in the plastic warmer unit to help prevent overheating. Wipe Warmers sold after December 1996 are not involved in this recall. They have a red bar across the top of the white label located on the warmer unit.
Consumers should stop using the Wipe Warmer immediately and call Halcyon WaterSpring Inc. at (888) 735-5585 between 9 a.m. and 5 p.m. EDT Monday through Friday for information on how to receive a full refund or replacement. Consumers also can write to Halcyon WaterSpring Inc., 355 Champagne Drive, Donsview Ontario, Canada M3J266.
Halcyon WaterSpring is aware of six incidents involving melting of the product and one alleged fire of undetermined cause where other products were present.
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