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CPSC And Maytag Announce Recall To Inspect And Repair Dishwashers

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Name of Product:
Maytag dishwashers
Hazard:

This small electrical component, located in the base of the unit, can malfunction, overheat, and in rare circumstances, cause a fire.

Remedy:
Inspect
Repair
Recall Date:
October 17, 1995
Units:

553,000

Consumer Contact

Consumers can call Maytag Customer Service toll-free at (800) 462-9267.

Recall Details

Description:

WASHINGTON, D.C. - CPSC, Maytag Corporation, of Newton, Iowa., is inspecting and repairing dishwashers with a component that can fail during use. This small electrical component, located in the base of the unit, can malfunction, overheat, and in rare circumstances, cause a fire.

Maytag has received 142 reports of component failures, including one confirmed fire that involved minor property damage. Maytag reports that most of the failures have occurred within the first eight months of the dishwasher's installation. The company will focus its inspection efforts on these dishwashers that it believes to be most at risk for component failure. There have been no reports of injuries resulting from the electrical component failures.

Maytag Corporation is inspecting and repairing at no charge to consumers certain Maytag brand dishwashers that carry serial numbers ending in one of the following pairs of letters: KF, KH, KK, KM, KQ, KS, KU, KW, KY, KZ, or MB. Maytag will mail notices to consumers whose dishwashers are to be inspected.

Maytag manufactured a total of 553,000 dishwashers with the component from March 1994 through January 1995. Maytag dealers and other retailers sold these dishwashers nationwide from April 1994 to October 1995.

Consumers should check their dishwasher's serial number to determine if it may be part of the inspection and repair program. The serial number is located in the upper left corner of the dishwasher tub, just below the countertop. Consumers who have one of these dishwashers can call Maytag Customer Service toll-free at (800) 462-9267 to arrange for their dishwasher to be inspected, or they can write the company at Maytag Customer Service, P.O. Box 8021, Cleveland, TN 37320-8021. Maytag recommends that, if consumers choose to continue to use their dishwashers prior to the inspection, they should do so only while at home, attending to the appliance.

Maytag media inquiries should be directed to Tom Schwartz, Director Corporate Communications, at (515) 791-6342.

Remedy:

Consumers who have one of these dishwashers can call Maytag Customer Service toll-free at (800) 462-9267 to arrange for their dishwasher to be inspected, or they can write the company at Maytag Customer Service, P.O. Box 8021, Cleveland, TN 37320-8021. Maytag recommends that, if consumers choose to continue to use their dishwashers prior to the inspection, they should do so only while at home, attending to the appliance.

Incidents/Injuries:

Maytag has received 142 reports of component failures, including one confirmed fire that involved minor property damage. Maytag reports that most of the failures have occurred within the first eight months of the dishwasher's installation. There have been no reports of injuries resulting from the electrical component failures.

Recall number:
96-005

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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