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Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard

Waupaca Elevator Company, Inc.’s assets were sold through a receivership proceeding to Wisconsin Elevator Company, LLC d/b/a Fox Valley Elevator. At this time, there is no recall remedy available for consumers with Waupaca elevators.

The Commission warns consumers not to use their recalled Waupaca elevators until the elevators are inspected and an overspeed safety device is installed by a local dealer, if necessary. 

  • Recalled Waupaca residential elevator, Custom Lift
Name of Product:
Residential elevators
Hazard:

The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.

Remedy:
No Remedy Available
Recall Date:
October 25, 2018
Units:

About 8,000

Consumer Contact

CPSC Hotline 800-638-2772.

Recall Details

Description:

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers’ homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.

Remedy:

At this time, there is no recall remedy available for consumers with Waupaca elevators. 

The Commission warns consumers not to use their recalled Waupaca elevators until the elevators are inspected and an overspeed safety device is installed by a local dealer, if necessary

Incidents/Injuries:

The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones.

Sold At:
Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000.
Manufacturer(s):
Waupaca Elevator Company of Appleton, Wis.
Manufactured In:
USA
Recall number:
19-022
Fast Track Recall

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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