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ZroeZroe Heated Insoles
The U.S. Consumer Product Safety Commission (CPSC) urges consumers to stop using ZroeZroe heated insoles immediately because the internal lithium-ion battery can overheat and ignite while in use, posing a risk of serious burn injury and fire hazards.
CPSC urges consumers to dispose of the defective heated insoles immediately and follow local hazardous waste disposal procedures.
Product Safety Warning Details
The U.S. Consumer Product Safety Commission (CPSC) urges consumers to stop using ZroeZroe heated insoles immediately because the internal lithium-ion battery can overheat and ignite while in use, posing a risk of serious burn injury and fire hazards.
The Chinese manufacturer, Taiyuan Haoming Electronic Commerce Co., Ltd., has been unresponsive to CPSC requests for a recall or information about this product.
The products were manufactured in China.
CPSC urges consumers to dispose of the defective heated insoles immediately and follow local hazardous waste disposal procedures.
Note: Do not throw this defective lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Defective lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this defective lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts defective lithium-ion batteries. If it does not, contact your municipality for further guidance.
The heated insoles are black and red, contain a lithium-ion battery in the heel area and are operated by a remote control. The brand name “ZroeZroe,” or the seller name “ZroeZroe” can be found on the purchase receipt. The heated insoles were sold on Amazon and eBay.
CPSC is aware of 10 reports of ignition, fires and other thermal incidents involving the defective heated insoles resulting in at least four reported burn injuries, including second- and third-degree burns requiring skin grafts.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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