CPSC Warns Consumers to Immediately Stop Using Batteries for E-Bikes from Rad Power Bikes Due to Fire Hazard; Risk of Serious Injury or Death

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission (CPSC) is warning consumers to immediately stop using lithium-ion batteries for Rad Power Bikes e-bikes, model numbers RP-1304, RAD-S1304Y, and HL-RP-S1304, because the batteries pose a risk of serious injury and death. 

The hazardous batteries can unexpectedly ignite and explode, posing a fire hazard to consumers, especially when the battery or the harness has been exposed to water and debris. CPSC is aware of 31 reports of fire, including 12 reports of property damage totaling approximately $734,500. Some of these incidents occurred when the battery was not charging, the product was not in use, and the product was in storage. 

CPSC urges consumers to immediately remove the battery from the e-bike and dispose of the battery following local hazardous waste disposal procedures. Do not sell or give away these hazardous batteries.

The importer, Rad Power Bikes Inc., of Seattle, Washington has refused to agree to an acceptable recall. Given its financial situation, Rad Power Bikes has indicated to CPSC that it is unable to offer replacement batteries or refunds to all consumers. 

The batteries were sold with the following Rad Power Bikes e-bike models and as replacement batteries: RadWagon 4, RadCity HS 4, RadRover High Step 5, RadCity Step Thru 3, RadRover Step Thru 1, RadRunner 2, RadRunner 1, RadRunner Plus, and RadExpand 5. The battery model number (HL-RP-S1304, RAD-S1304Y, or RP-1304) is printed on a label on the back or rear of the battery. The batteries were sold on RadPowerBikes.com and at Best Buy stores and independent bike shops nationwide for about $550 (replacement batteries) or between $1,500 and $2,000 (when sold with e-bikes).

The batteries were manufactured in China and Vietnam. 

CPSC is issuing this public health and safety finding to expedite public warning about this product because individuals may be in danger from this product hazard.

Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins) or used battery recycling boxes found at various retail and home improvement stores. Hazardous lithium-ion batteries must be disposed of differently than other batteries because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts hazardous lithium-ion batteries. If it does not, contact your municipality for further guidance.

Upon the request of Rad Power Bikes, Inc., CPSC is including with this warning the comments of Rad Power Bikes Inc., to the extent permitted by and subject to the requirements of Section 6(b)(1) of the CPSA:

“Rad’s Safe Shield batteries and semi-integrated batteries are not subject to the agency’s statement. Rad had the batteries re-tested by third-party labs as part of this investigation; the batteries passed these tests again. Nonetheless, in an effort to partner with the CPSC, Rad proposed multiple solutions to the agency in good faith. Rad informed the agency that its demand to replace all batteries, regardless of condition, would immediately put Rad out of business, which would be of no benefit to our riders. Rad is disappointed that it could not reach a resolution that best serves our riders and the industry at large. Rad reminds its customers to inspect batteries before use or charging and immediately stop using batteries that show signs of damage, water ingress, or corrosion, and to contact Rad so we can support our riders.”

CPSC is aware of 31 reports of fire, including 12 reports of property damage totaling approximately $734,500. Some of these incidents occurred when the battery was not charging, the product was not in use, and the product was in storage.