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Schneider Electric Recalls Surgeloc™ Surge Protection Devices Due to Fire Hazard

  • Recalled Schneider Electric Surgeloc Surge Protection Device
  • Example of a label on recalled Schneider Electric Surgeloc Surge Protection Device with the Location of the catalog number and date code
Name of Product:
Surgeloc Surge Protection Devices
Hazard:

The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

Remedy:
Replace
Recall Date:
October 28, 2020
Units:

About 47,250

Consumer Contact

Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/, then click on the link “Product Safety Notice: Surgelogic NQ SurgeLoc Surge Protection Device.”

Recall Details

Description:

This recall involves Schneider Electric Surgeloc Surge Protection Devices.  The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications.  They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with “Square D by Schneider Electric,” with the date code and the catalog number on the front.  The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352).  The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional).  The date code is located on the front of the device. Catalog numbers included in the recall include the following:  

Voltage Surge Current Rating NQ Panelboard Units – 

Surge Cat No.

120/240 V, 1 Phase,

3-wire + ground

80 kA SSP01BIA08PBQ1
100 kA SSP01BIA10PBQ1
120 kA SSP01BIA12PBQ1
160 kA SSP01BIA16PBQ1
200 kA SSP01BIA20PBQ1
240kA SSP01BIA24PBQ1
208Y/120 V, 3-Phase,

4-wire + ground

Wye

80 kA SSP02BIA08PBQ1
100 kA SSP02BIA10PBQ1
120 kA SSP02BIA12PBQ1
160 kA SSP02BIA16PBQ1
200 kA SSP03BIA20PBQ1
240kA SSP03BIA24PBQ1
240Y/120 V, 3-Phase,

4-wire + ground

High-leg Delta

80 kA SSP03BIA08PBQ1
100 kA SSP03BIA10PBQ1
120 kA SSP03BIA12PBQ1
160 kA SSP03BIA16PBQ1
200 kA SSP03BIA20PBQ1
240kA SSP03BIA24PBQ1

 

Remedy:

Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.

Incidents/Injuries:

The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location.  No injuries have been reported.

Sold At

Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.

Manufacturer(s):

Schneider Electric Systems USA, Inc., of Foxboro, Mass.

Manufactured In:
Mexico
Distributor(s):

Schneider Electric USA Inc., of Boston, Mass.

Recall number:
21-013
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov