Name of product:
Surgeloc Surge Protection Devices
Hazard:

The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

Remedy:
Replace
Recall date:
October 28, 2020
Units:

About 47,250

Consumer Contact:

Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/, then click on the link “Product Safety Notice: Surgelogic NQ SurgeLoc Surge Protection Device.”

Recall Details

Description:

This recall involves Schneider Electric Surgeloc Surge Protection Devices.  The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications.  They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with “Square D by Schneider Electric,” with the date code and the catalog number on the front.  The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352).  The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional).  The date code is located on the front of the device. Catalog numbers included in the recall include the following:  

Voltage

Surge Current Rating

NQ Panelboard Units – 

Surge Cat No.

120/240 V, 1 Phase,

3-wire + ground

80 kA

SSP01BIA08PBQ1

100 kA

SSP01BIA10PBQ1

120 kA

SSP01BIA12PBQ1

160 kA

SSP01BIA16PBQ1

200 kA

SSP01BIA20PBQ1

240kA

SSP01BIA24PBQ1

208Y/120 V, 3-Phase,

4-wire + ground

Wye

80 kA

SSP02BIA08PBQ1

100 kA

SSP02BIA10PBQ1

120 kA

SSP02BIA12PBQ1

160 kA

SSP02BIA16PBQ1

200 kA

SSP03BIA20PBQ1

240kA

SSP03BIA24PBQ1

240Y/120 V, 3-Phase,

4-wire + ground

High-leg Delta

80 kA

SSP03BIA08PBQ1

100 kA

SSP03BIA10PBQ1

120 kA

SSP03BIA12PBQ1

160 kA

SSP03BIA16PBQ1

200 kA

SSP03BIA20PBQ1

240kA

SSP03BIA24PBQ1

 

 
Remedy:

Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.

Incidents/Injuries:

The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location.  No injuries have been reported.

Sold At:

Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.

Manufacturer(s):

Schneider Electric Systems USA, Inc., of Foxboro, Mass.

Distributor(s):

Schneider Electric USA Inc., of Boston, Mass.

Manufactured In:
Mexico
Recall number:
21-013