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VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard

  • Recalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom
Name of Product:
VIQUA Solenoid Valve Kits
Hazard:

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

Remedy:
Repair
Recall Date:
October 03, 2019
Units:
About 70 (in addition, about 170 were sold in Canada)
Consumer Contact

VIQUA at 800-265-7246 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at technicalsupport@viqua.com or online at https://viqua.com and click on “Product Safety” or http://info.viqua.com/safety-announcement for more information.

Recall Details

Description:

This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

 

 

Remedy:

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA’s website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

Incidents/Injuries:

None reported

Sold At

VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.

Manufactured In:
United States
Importer(s):

VIQUA, of Canada

Recall number:
20-004
Choose Your Recall Emails Get Notified About Each Recall via Email.
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov