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Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards

  • Photo 1: Surly 24-Pack Rack – Black
  • Photo 2: Surly 24-Pack Rack – Silver
  • Photo 3: Surly 8-Pack Rack – Black
  • Photo 4: Surly 8-Pack Rack – Silver
  • Photo 5: Surly Pack Rat Bicycle, Equipped with Surly 8-Pack Rack
Name of Product:
Surly front bicycle racks
Hazard:

The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider.

Remedy:
Repair
Recall Date:
December 06, 2019
Units:
About 5,139
Consumer Contact

Surly Bikes toll-free at 877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online at www.surlybikes.com and click on the “Safety Recall 8 and 24-Pack Rack” button for more information.

Recall Details

Description:

This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.

Remedy:

Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.

Incidents/Injuries:

Surly has received 15 reports of racks failing, including three reports of minor injuries including sprains and lacerations, and seven reports of serious injuries including a fractured vertebra.

Sold At:
Bicycle stores nationwide and online at various websites from December 2015 through September 2019 for $110 and $150 for the 8-Pack Rack and 24-Pack Rack, respectively, and $1,350 for the Pack Rat complete bicycle with rack.
Importer(s):

Surly Bikes, a wholly-owned brand of Quality Bicycle Products Inc., of Bloomington, Minn.

Manufactured In:
Taiwan
Recall number:
20-036
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

Choose Your Recall Emails Get Notified About Each Recall via Email.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Report an unsafe product