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Happy Plugs Recalls Wireless Headphones Due to Burn Hazard

  • Recalled Happy Plugs wireless headphones
  • Micro USB charging cable sold with the recalled Happy Plugs headphone
Name of Product:
Happy Plugs Bluetooth Wireless II Headphones
Hazard:

The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.

Remedy:
Replace
Recall Date:
August 27, 2019
Units:
About 6,900 (In addition, about 2,550 were sold in Canada.)
Consumer Contact

Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email customerservice@happyplugs.com and include “Recall” in the subject line, or online at https://happyplugs.com and click on “Support,” then “Warranty and Returns,” then click on “Voluntary Recall and Exchange Program.” The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-and-Exchange-Program

Recall Details

Description:

This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall.

Item # Color UPC
Item # 7620 Happy Plugs Wireless II Black Gold 811613031059
Item # 7621 Happy Plugs Wireless II Black 811613031066
Item # 7622‎ Happy Plugs Wireless II White 811613031073
Item # 7623‎ Happy Plugs Wireless II Pink Gold 811613031080
Item # 7624‎ Happy Plugs Wireless II Matte Gold 811613031097
Item # 7625‎ Happy Plugs Wireless II Space Gray 811613031103
Item # 7626‎ Happy Plugs Wireless II White Marble 811613031110‎
Item # 7627‎ Happy Plugs Wireless II Botanica Exotica 811613031127
Item # 7629‎ Happy Plugs Wireless II Pink Marble 811613032056
Item # 7630‎ Happy Plugs Wireless II Leopard 811613032063
Remedy:

Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.

Incidents/Injuries:

The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported.

Sold At

Macy’s stores nationwide and online at happyplugs.com from January 2019 through May 2019 for between $10 and $40.

Manufactured In:
China
Importer(s):

Happy Plugs Inc., of New York

Recall number:
19-188
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov