The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.
Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email email@example.com and include “Recall” in the subject line, or online at https://happyplugs.com and click on “Support,” then “Warranty and Returns,” then click on “Voluntary Recall and Exchange Program.” The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-and-Exchange-Program
This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall.
|Item # 7620 Happy Plugs Wireless II||Black Gold||811613031059|
|Item # 7621 Happy Plugs Wireless II||Black||811613031066|
|Item # 7622 Happy Plugs Wireless II||White||811613031073|
|Item # 7623 Happy Plugs Wireless II||Pink Gold||811613031080|
|Item # 7624 Happy Plugs Wireless II||Matte Gold||811613031097|
|Item # 7625 Happy Plugs Wireless II||Space Gray||811613031103|
|Item # 7626 Happy Plugs Wireless II||White Marble||811613031110|
|Item # 7627 Happy Plugs Wireless II||Botanica Exotica||811613031127|
|Item # 7629 Happy Plugs Wireless II||Pink Marble||811613032056|
|Item # 7630 Happy Plugs Wireless II||Leopard||811613032063|
Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.
The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported.
Happy Plugs Inc., of New York
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.