The firm’s recall hotline phone number has changed to 833-963-2595. October 8, 2020
A bolt malfunction can cause the safe to open without the use of a key or combination, allowing access to any firearms stored inside, posing an injury hazard.
Alpha Guardian toll-free at 833-963-2595 from 8 a.m. to 5 p.m. PT Monday through Friday or email at DCSG@AlphaGuardian.com and online at www.Alpha Guardian.com for more information.
This recall involves the Stack-On Sentinel model safe. The black steel safe is used to store firearms and valuables. It measures 40 inches by 25 inches by 55 inches. It has three shelves and can store approximately ten firearms. The style number FSS18-64-MB-E-S can be found on the shipping packaging. The “Sentinel” name appears on the front of the safe.
Consumers should immediately stop using the safe and contact Alpha Guardian for instructions on receiving a free replacement safe or a full refund.
Alpha Guardian has received one report of the safe opening, resulting in no injuries.
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.