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Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement

  • Recalled Well at Walgreens Pain and Itch Relief Cream with 4% Lidocaine
Name of Product:
Well at Walgreens pain and itch relief cream

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.

Recall Date:
January 30, 2018
About 74,000
Consumer Contact

Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or online at and click on Product Safety Recall for more information.

Recall Details


The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with “Maximum Strength,” “Pain and Itch Relief Cream 4% Lidocaine” and “NET WT 2 OZ (56.7 grams)” printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The  packaging contains the UPC bar code 3 11917 18962 8 on the back.


Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.


None reported

Sold Exclusively At

Walgreens stores nationwide and online at from March 2017 through November 2017 for about $7.


Natureplex LLC, of Olive Branch, Mass.

Manufactured In:

Walgreens, of Deerfield, Ill.

Recall number:
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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