New recall announced for this product with a new remedy; includes elevators that received repair under this recall. See

Name of product:
Traction elevators

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

Recall date:
March 29, 2018
About 5,250
Consumer Contact:

Residential Elevators toll-free at 877-943-4734 from 8 a.m. to 5 p.m. ET Monday through Friday, email at, or online at and click on “Recall Information” for more information.

Recall Details


This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers’ homes. “Residential Elevators” is printed on a label on the operating panel inside the elevator cab.


Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer’s street address. The firm is contacting all known purchasers directly.


The firm has received four reports of the elevator cab rising unexpectedly to the top of the shaft. No injuries have been reported.

Sold At:

Residential Elevators’ dealers and home builders nationwide from January 2014 through April 2017 for between $18,000 and $50,000.


Residential Elevators Inc., of Crawfordville, Fla.

Manufactured In:
United States
Recall number: