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Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards

Name of Product:
Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)
Hazard:

The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards.

Remedy:
Repair
Recall Date:
May 15, 2018
Units:
About 13,700 (in addition, 11,300 were sold in Canada and 10 were sold in Mexico)
Consumer Contact

Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.

Recall Details

Description:

This recall involves Regency Ultimate U37 and U39 direct vent gas stove fireplaces. They were sold in black and have gold or silver trim around the glass doors. “Regency” is printed on the front, bottom left corner of the pedestals of the stoves. The following model and serial numbers are included in the recall and are printed on a label located on the inside of the front panel door.

 

Model Number Serial Number Range
U39

 

41001 - 42602
223000001 - 223008520
315000001 - 315012548
U37

 

 

13735 - 13763
31001 - 31795
221000025 - 221002269
221031585 - 221031745
313000001 - 313000457

 

Remedy:

Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.

Incidents/Injuries:

Regency has received three reports of the pressure system failing, and one report of the door hinge breaking, including one incident that resulted in minor cuts to the consumer’s legs.

Sold At

Fireplace distributors and stores nationwide from January 2001 through January 2018 for about $2,800.

Manufacturer(s):

FPI Fireplace Products International Ltd., of Canada

Manufactured In:
Canada
Importer(s):

Fireplace Products U.S. Inc., of Blaine, Wash.

Distributor(s):

FPI Fireplace Products International Ltd., of Canada

Recall number:
18-156
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov