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MAAX Spas Recalls Hot Tubs and Swim Spas Due to Fire Hazard

  • MAAX Spas self-contained hot tub
  • Serial number plate on front corner of hot tub
  • Caption: Delta UV model EA-4H-5 generator, uninstalled.
  • Delta UV model EA-4H-5 generator, installed in a hot tub's cabinet interior.
Name of Product:
Maax Spas hot tubs and swim spas
Hazard:

The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard.

Remedy:
Repair
Recall Date:
March 13, 2018
Units:
About 550 in the U.S. (In addition, about 630 were sold in Canada)
Consumer Contact

MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at duvrepair@maaxspas.com or online at www.maaxspas.com or www.deltaUVrepair.com for more information.

Recall Details

In Conjunction With:
Description:

This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator.  The generator is used to sanitize the water and plumbing inside the hot tub or swim spa.  The generator’s model number is EA-4H-5.  The model numbers for the hot tubs and swim spas are: 461; 470; 471; 472; 480; 481; 482; 780; 781; 5200; 5300; 5400; 5600; 7000; 7500; 8000; 8500; 9000; DT6; ENV; ES; ESX; GRD; LT6; MON; MT6; NUG; PRS; RB4; RL4; RS1; RS2; XB4; XL4; XSD; XSL; XSP; and XSR.  The model name is the first 3 or 4 digits of the hot tub or swim spa serial number, and is engraved into a silver plate on the lower right or lower left corner of the front side of the hot tub or swim spa.

Remedy:

Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas’ dealer for a free repair.

Incidents/Injuries:

Maax Spas has received six reports of generators in the affected hot tubs and swim spas igniting and causing damage to the generators and surrounding hot tub or swim spa components. There have been no reports of injuries.

Sold At
Independent hot tub and swim spa retailers nationwide, from January 2012 through July 2015. Hot tubs were sold for about $4,000 to $15,000. Swim spas were sold for about $16,000 to $30,000.
Manufacturer(s):
MAAX Spas Industries Corp., Chandler, Arizona
Manufactured In:
United States
Recall number:
18-120
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov