The video monitor’s batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.
This recall involves Lorex brand video monitors models LW2751, LW2752 and LW2962H used with surveillance video systems. The video monitors are black and were sold in two sizes; 7 inch wide by 5 inches tall and 9 inches wide by 6 inches tall. The video monitors contain a blue lithium polymer battery. “LOREX” is printed on the top left of the monitor screen. The model and serial numbers are printed on the top or on the back panel of the monitors. Only monitors with the following model and serial numbers are included in the recall.
|Model Numbers||Monitor Size||Serial Number Ranges|
Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.
The firm has received 328 reports of the monitor battery overheating and/or expanding. No injuries have been reported.
Best Buy stores nationwide and online at www.lorextechnology.com and other websites from April 2014 through March 2017. The video monitors were sold in bundles for between $150 and $330.
RDI Technology (Shenzhen) Co. Ltd, of China
FLIR Commercial Systems Inc., of Goleta, Calif.
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.