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Lorex Recalls Three Models of Video Monitors Due to Burn Hazard

Name of Product:
Lorex video monitors models LW2751, LW2752 and LW2962H
Hazard:

The video monitor’s batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.

Remedy:
Refund
Recall Date:
June 12, 2018
Units:
About 22,000 (In addition, 4,300 were sold in Canada)
Consumer Contact

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.

Recall Details

Description:

This recall involves Lorex brand video monitors models LW2751, LW2752 and LW2962H used with surveillance video systems.  The video monitors are black and were sold in two sizes; 7 inch wide by 5 inches tall and 9 inches wide by 6 inches tall.  The video monitors contain a blue lithium polymer battery.  “LOREX” is printed on the top left of the monitor screen.  The model and serial numbers are printed on the top or on the back panel of the monitors.  Only monitors with the following model and serial numbers are included in the recall.

 

Model Numbers Monitor Size Serial Number Ranges
LW2751 7 inch WA01140315501-WA01140319000

WA02140417501-WA02140419000

WA0314050251-WA0314051250

WA0314060001-WA0314061500

WA03140627347-WA03140629346

WA03141222601-WA03141223169

WA04141223170-WA04141223350

LW2752 7 inch WA01140422265-WA01140423264

WA0214065501-WA0214066500

WA02140629347-WA02140630346

WA03141121501-WA03141122000

LW2962H 9 inch WA01140329001-WA01140332400

WA02140419001-WA021404220500

WA02140422001-WA02140422100

WA0314051251-W0314053250

WA0314061501-WA0314061618

WA0414061619-WA0414063000

WA04140623347-WA04140625346

WA0514112501-WA0514114000

WA05141122501-WA05141125000

 

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Remedy:

Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.

Incidents/Injuries:

The firm has received 328 reports of the monitor battery overheating and/or expanding. No injuries have been reported.

Sold At

Best Buy stores nationwide and online at www.lorextechnology.com and other websites from April 2014 through March 2017.  The video monitors were sold in bundles for between $150 and $330.

Manufacturer(s):

RDI Technology (Shenzhen) Co. Ltd, of China

Manufactured In:
China
Importer(s):

FLIR Commercial Systems Inc., of Goleta, Calif.

Recall number:
18-177
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov