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Go Wheels Self-Balancing Scooters/Hoverboards Recalled by Four Star Imports Due to Fire and Explosion Hazards; Sold Exclusively at Village Mart

  • Recalled Go Wheels hoverboard
  • The “Go Wheel” icon will illuminate when the hoverboard is powered on
  • Recalled Go Wheels hoverboard packaging
Name of Product:
Self-balancing scooters/hoverboards
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy:
Replace
Recall Date:
November 14, 2017
Units:
About 1,800
Consumer Contact

Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com and click on Recall Notice.

Recall Details

Description:

This recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. “Go Wheel” is printed in a circle on the middle of the unit where the sides connect. The “Go Wheel” identification will illuminate when the hoverboard is powered on. They were sold in black, white, red, blue, gold and pink.

Remedy:

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.

Incidents/Injuries:

Four Star Imports has received one report of a self-balancing scooter/hoverboard overheating. There have been no reports of injuries or property damage.

Sold Exclusively At

Village Mart store in Memphis, Tennessee from October 2015 to March 2016 for about $200.

Manufactured In:
China
Importer(s):

Four Star Imports, of Memphis, Tenn.

Recall number:
18-028
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov