Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards

Name of product:

Battery packs used in Fujitsu notebook computers and workstations.

Hazard:

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Remedy:

Replace

Recall date:

February 8, 2018

Units:

About 5,800 in the U.S. and 606 in Canada

Consumer Contact:

Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.

Recall Details

Description:

This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are:

Recalled Battery Pack Part and Serial Numbers
Product Number (P/N)	Serial Numbers
Product Number (P/N)	The first 7 characters	The last 7 characters
CP556150-03	Z130119	All
	Z130120	000038Z - 004207Z
	Z130131 - Z130205	All
CP579060-01	Z130129	All
	Z130130	All
	Z130131	000089Z - 000662Z
	Z130221	All
	Z130304	000045Z - 000563Z
		001210Z - 001963Z
		002302Z - 002847Z
	Z130306	000017Z - 000524Z
CP629458-03	Z130301 - Z130407	All

Remedy:

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Incidents/Injuries:

Fujitsu has received one report of a battery fire in Canada.

Sold At:

Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.

Manufacturer(s):

Fujitsu Limited (Computers) and Panasonic Corporation (Battery Packs)

Importer(s):

Fujitsu America Inc., of Sunnyvale, Calif.

Distributor(s):

Fujitsu America Inc., of Sunnyvale, Calif.

Manufactured In:

China (battery packs), Japan (notebook computers and workstations)

Recall number:

18-096

Report an Incident Involving this Product

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.

Media Contact

Please use the below phone number for all media requests.

Phone: (301) 504-7908
Spanish: (301) 504-7800

View CPSC contacts for specific areas of expertise