1. Home
  2. Recalls
  3. Fujitsu Recalls Battery Packs For Fujitsu Notebook Computers And Workstations Due To Fire And Burn Hazards

Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards

Name of product:
Battery packs used in Fujitsu notebook computers and workstations.
Hazard:

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Remedy:
Replace
Recall date:
February 8, 2018
Units:
About 5,800 in the U.S. and 606 in Canada
Consumer Contact:

Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.  

Recall Details

Description:

This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery.  Serial numbers included in the recall are:

 

 

Recalled Battery Pack Part and Serial Numbers

Product Number (P/N)

Serial Numbers

The first 7 characters

The last 7 characters

CP556150-03

Z130119

All

Z130120

000038Z - 004207Z

Z130131 - Z130205

All

CP579060-01

Z130129

All

Z130130

All

Z130131

000089Z - 000662Z

Z130221

All

Z130304

000045Z - 000563Z

001210Z - 001963Z

002302Z - 002847Z

Z130306

000017Z - 000524Z

CP629458-03

Z130301 - Z130407

All
 
Remedy:

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Incidents/Injuries:

Fujitsu has received one report of a battery fire in Canada.

Sold At:

Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.

Manufacturer(s):

Fujitsu Limited (Computers) and Panasonic Corporation (Battery Packs)

Importer(s):

Fujitsu America Inc., of Sunnyvale, Calif.

Distributor(s):

Fujitsu America Inc., of Sunnyvale, Calif.

Manufactured In:
China (battery packs), Japan (notebook computers and workstations)
Recall number:
18-096
Choose Your Recall Emails

Related Recalls

Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard
Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards
Goal Zero Recalls Power Cables Due to Fire Hazard
NZXT Recalls H1 Computer Cases Due to Fire Hazard
Victory Innovations Recalls Electrostatic Sprayers with Lithium-ion Battery Packs Due to Fire and Explosion Hazards
Media Contact

Please use the below phone number for all media requests.

Phone: (301) 504-7908
Spanish: (301) 504-7800

View CPSC contacts for specific areas of expertise