-
Apple World Travel Adapter Kit -
Australia/New Zealand/Argentina -
Brazil -
Continental Europe -
Korea -
Location of letters or numbers
Apple at 800-275-2273 any time, or online at www.apple.com and click on AC Wall Plug Adapter Recall Program for more information.
Recall Details
This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics:
- Australia/New Zealand/Argentina - flat angled blades
- Brazil - round thin pins
- Continental Europe - round thin pins, slightly slanted inward
- Korea - round thick pins
Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA).
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.
Apple, of Cupertino, Calif.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers.
The metal contact in the switch mechanism of the Recon LT avalanche transceiver can corrode and cause the transceiver to malfunction. If this occurs, the device can turn off and make it impossible to locate a victim in an avalanche, which could result in serious injury or death.
The heat or ozone on-off switch can short circuit, resulting in arcing, posing a fire hazard.
The recalled camera grips violate the mandatory federal regulation for consumer products containing button cell and coin batteries because, when the product is dropped, the battery tray can separate from its compartment, making the lithium coin battery easily accessible by children. If button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
