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PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard

  • T10400 Black
  • T10400 Grey
  • Side view of T10400
  • View of model number
Name of Product:
Portable Lithium Polymer Battery Packs
Batteries can overheat and vent flames, posing fire and burn hazards.
Recall Date:
November 12, 2015
About 56,000 (in addition, about 800 sold in Canada)
Consumer Contact

PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at and click on "Product Recall" under the "Support" menu at the bottom of the page, or email for more information.

Recall Details


This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or grey hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.


Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.


PNY has received one report of venting with flames. No injuries have been reported.

Sold At

Best Buy, Office Depot, Office Max and other retail stores nationwide and online at and from January 2014 through August 2015 for about $50.

Manufactured In:

PNY Technologies, Inc., of Parsippany, N.J.


PNY Technologies, Inc., of Parsippany, N.J.

Recall number:
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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