England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.
This recall involves Smartstove free standing pellet stoves, with model number 55-SHSSP01 and serial numbers ranging from 101 through 2513. The cast iron pellet stove is about 36 inches high, 24 ? inches wide, 24 inches deep and has a black satin finish. It has an arched glass door on the front with vents above the door. The Smartstove logo appears on the stove's control panel. The model and serial numbers are located on a black plate on the top right hand corner on the back of the stove.
Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions.
The firm has received four reports of incidents, including one report of a minor injury.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.