Instant Pot at (800) 828-7280 between 9 a.m. and 5 p.m. PT Monday through Friday, or at http://instantpot.com and click on "Instant Pot Smart recall" under "Useful Information" for more information.
This recall involves Instant Pot "Smart" and "Smart-60" electric pressure cookers. They are stainless steel with black molded plastic attachments, have a control panel/keypad on the front and measure about 12 inches in diameter and 12 inches tall. They are Bluetooth® enabled and can be controlled by an app. "Instant Pot" and "Smart" are printed on the front of the control panel. Serial numbers between 1410 and 1503 and manufacture dates between 12/1/2014 and 6/1/2015 are included in the recall. The serial numbers and dates are printed on a label on the bottom of the pressure cooker's base.
Consumers should stop using the recalled product immediately and contact Instant Pot for instructions to receive a free replacement base, which consists of the entire bottom of the pressure cooker including the control panel. The firm is contacting all purchasers directly.
The firm has received reports from three consumers of being shocked while using the pressure cooker.
Online at Instantpot.com and Amazon.com from November 2014 through May 2015 for about $250.
Double Insight Inc., of Canada
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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