Note: The firm's number has changed (12/21/23).
The module wiring is incorrectly installed, posing a shock hazard to consumers.
About 213,000
Vivint toll-free at (800) 216-5232 from 8 a.m. to 9 p.m. ET Monday through Friday or online at https://www.vivint.com/legal/remotec-recall.
Recall Details
This recall involves Vivint's Remotec plug-in dimming and on/off switch module, model ZDS-100US. It was sold separately or in home automation alarm systems that remotely control lighting and home appliances and act as a repeater that amplifies wireless signals. The off-white module plugs into the wall and measures about 5 inches long at the top and 4 inches long at the bottom, 2.45 inches high at the center and 1.39 inches wide at bottom. It has electric outlets on both sides and signal strength indicators at the top. Recalled modules have the first four digits of the serial numbers ranging from 1115 through 1440. Remotec, model and serial numbers are printed in black on the rear of the dimming switch module.
This recall remedy is no longer available. Destroy this product.
None
Vivint, Inc. of Provo, Utah
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.