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Nestlé Waters North America Recalls Water Dispensers

  • Recalled Nestlé water dispenser
Name of Product:
Water dispensers
Hazard:
The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.
Remedy:
Replace
Recall Date:
September 08, 2015
Units:
About 190
Consumer Contact

Nestlé Waters North America toll-free at 877-580-4638 Monday through Friday from 8 a.m. to 9 p.m. ET, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.

Recall Details

Description:

This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units.

 

Model Numbers
 Serial Numbers

BW210EZ  

BW210EZES

LB15A12606

LB15A12620

LB15A12622

LB15A12631

LB15A12670

LB15A12687

LB15A12690

LB15A12762

LB15A12763

LB15A12848

LB15A12849

LB15A12870

LB15A12888
Remedy:

Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.

Incidents/Injuries:

None reported

Sold At
The water dispensers were distributed to businesses and residential customers in Florida, Massachusetts and New York as part of a water delivery contract.
Manufacturer(s):
Nestlé Waters North America, of Stamford, Conn.
Manufactured In:
China
Importer(s):

MTN Products Inc., of La Verne, Calif.

Recall number:
15-751
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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