Nestlé Waters North America toll-free at 877-580-4638 Monday through Friday from 8 a.m. to 9 p.m. ET, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.
This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units.
|| Serial Numbers
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.
The water dispensers were distributed to businesses and residential customers in Florida, Massachusetts and New York as part of a water delivery contract.
MTN Products Inc., of La Verne, Calif.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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