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JetForce Avalanche Airbag Packs Recalled by Black Diamond

  • Black Diamond Pilot 11 JetForce
  • Black Diamond Halo 28 JetForce
  • Black Diamond Saga 40 JetForce
  • PIEPS JetForce Tour Rider 24
  • PIEPS JetForce Tour Pro 34
  • POC Thorax 11
Name of Product:
Black Diamond, Pieps and POC Brand JetForce Avalanche Airbag Packs
Hazard:
The motor can malfunction and prevent the airbag from deploying, increasing the risk of injury or death in the event of a snow avalanche.
Remedy:
Repair
Recall Date:
July 09, 2015
Units:
About 1,000 units (in addition, 200 were sold in Canada)
Consumer Contact

Black Diamond Inc. at (800) 775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday, or online at www.blackdiamondequipment.com, www.pocsports.com or www.pieps.com and select Customer Service at the top of the page, then click on Product Recalls in the drop down menu. Consumers can also go to www.jetforcerecall.com to submit your repair claim. The firm can be reached by email at service@jetforcerecall.com.

Recall Details

In Conjunction With:
Description:

This recall involves all first generation JetForce Black Diamond, Pieps and POC model airbag packs manufactured by Black Diamond between October 2, 2014 and March 3, 2015. The manufacture date code ranging from 14275 to 15077 can be found inside the front pocket label. The date codes are listed in a YYDDD format. Date codes on some products are truncated in a YDDD format (ex.4275). The JetForce Technology logo is on the left shoulder strap, and an instruction label is on the inside flap of the back panel. The following models and colors are included in this recall:

 

Brand Model and Capacity Colors
Black Diamond

Pilot 11 Liters

Halo 28 Liters

Saga 40 Liters

 Black, Fire Red
Pieps

 Tour Rider 24 Liters

Tour Pro 24 Liters

 Black with yellow, Black with chili red
POC Thorax 11 Liters Orange
Remedy:

Consumers should immediately stop using the recalled airbag packs and contact Black Diamond for instructions on returning the product for a free repair.

Incidents/Injuries:

None reported

Sold At:
Specialty outdoor retail stores nationwide and online at www.blackdiamondequipment.com from December 2014 to June 2015 for between $1,250 and $1,300.
Importer(s):

Black Diamond Inc., of Salt Lake City, Utah and POC Sports, of Salt Lake City, Utah

Manufactured In:
USA
Recall number:
15-181

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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