Instant Pot at (800) 828-7280 between 9 a.m. and 5 p.m. PT Monday through Friday, or at http://instantpot.com and click on "Instant Pot Smart recall" under "Useful Information" for more information.
This recall involves Instant Pot "Smart" and "Smart-60" electric pressure cookers. They are stainless steel with black molded plastic attachments, have a control panel/keypad on the front and measure about 12 inches in diameter and 12 inches tall. They are Bluetooth® enabled and can be controlled by an app. "Instant Pot" and "Smart" are printed on the front of the control panel. Serial numbers between 1410 and 1503 and manufacture dates between 12/1/2014 and 6/1/2015 are included in the recall. The serial numbers and dates are printed on a label on the bottom of the pressure cooker's base.
Consumers should stop using the recalled product immediately and contact Instant Pot for instructions to receive a free replacement base, which consists of the entire bottom of the pressure cooker including the control panel. The firm is contacting all purchasers directly.
The firm has received reports from three consumers of being shocked while using the pressure cooker.
Double Insight Inc., of Canada
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.