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John Wood brand model JW517 50 gallon oil-fired water heater -
John Wood brand model JW717 70 gallon oil-fired water heater -
Rating plate with model, size and serial number
A.O. Smith toll free at (866) 880-4661 between 8 a.m. and 4:30 p.m. ET Monday through Friday, or online at www.johnwoodwaterheaters.com and click on Recall Notices for more information.
Recall Details
This recall involves John Wood brand 50 and 70 gallon oil-fired water heaters. The 50 gallon water heaters have model number JW517 and serial numbers from 1349A021678 through 1503A016643. The 70 gallon water heaters have model number JW717 and serial numbers from 1421M001517 through 436M000040. The water heaters are gray with "John Wood" printed in blue and white near the top. The model number, size and serial numbers are printed on the rating plate near the top of the tank. Only oil-fired water heaters are included in this recall.
Consumers should immediately turn off and stop using the recalled water heaters and contact A.O. Smith for a free inspection and free replacement of misaligned water heaters.
None reported
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If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The heater’s fan can fail to turn on and cause the unit to overheat and ignite, posing fire and burn hazards.
The recalled Taylor Water Technologies reagent bottles sold with test kits contain sulfuric acid, which must be in child-resistant packaging, as required by the Poison Prevention Packaging Act (PPPA). The packaging for the bottle with sulfuric acid is not child resistant, posing a risk of chemical burns to the skin or eyes and internal corrosive burns, if ingested.
The recalled combiner cables can malfunction when used with Nomad-series solar panels, posing a fire hazard.
The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.
The power cord can partially detach from the heater enclosure, which can lead to cord damage over time, posing electric shock and fire hazards.
The smoke alarms can malfunction and fail to alert consumers of a fire, posing a risk of smoke inhalation or death. Smoke sensitivity tests performed on the alarms by CPSC found that one of the detectors that was tested failed to alert when exposed to pre-determined concentrations of smoke.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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