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Twin Star Recalls Duraflame Electric Space Heaters

  • Recalled Duraflame-branded electric space heater
  • Label showing the model number
Name of Product:
Duraflame electric space heaters
Hazard:
The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
Remedy:
Refund
Recall Date:
March 05, 2014
Units:
About 31,000
Consumer Contact

Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.

Recall Details

Description:

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heaters' flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5-inches high, 13-inches wide and 8-inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Remedy:

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Incidents/Injuries:

Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.  

Sold At

Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.   

Importer:

Twin-Star International, of Delray Beach, Fla.

Manufacturer

Twin-Star International, of Delray Beach, Fla.

Manufactured In:
China
Recall number:
14-120
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov