Note: Five additional retailers were added to this recall press release, three on Jan. 9, 2014, one on Feb. 26, 2014 and one on April 25, 2014.
Note: ABC Warehouse as changed their contact number for this recall.
The U.S. company is out of business so 13 retailers have stepped up to voluntarily recall the televisions.
ABC Warehouse: Toll-free at (800) 981-3866 or www.abcwarehouse.com for more information.
ALCO Stores Inc.: (800) 334-2526 or www.alcostores.com for more information.
Best Buy: (800) 566-7498 or www.BestBuy.com and click on Product Recalls at the bottom of the page for more information.
Fry's Electronics: Toll-free at (877) 688-7678 or www.frys.com for more information.
h.h. gregg: Toll-free at (800) 284-7344 or www.hhgregg.com for more information.
Home at Five: (800) 991-4442 or www.homeatfive.com and click on Product Recalls for more information.
Montgomery Ward: (800) 991-4442 or www.wards.com and click on Product Recalls for more information.
Nebraska Furniture Mart: (800) 359-1200 or www.nfm.com for more information.
P.C. Richard & Son: Toll-free at (866) 312-4493 or www.pcrichard.com for more information.
Seventh Avenue: (800) 991-4442 or www.seventhavenue.com and click on Product Recalls for more information.
Stanford Electronics: Toll-free at (855) 662-5344 or www.stanfordelectricsworks.com for more information.
Toys R Us: (800) 869-7787 or www.toysrusinc.com and click on Product Recalls at the bottom of the page for more information.
This recall involves black Coby 32-inch flat screen televisions with model number TFTV3229 and serial numbers beginning with LG and that have M07 or M10 in the 9th, 10th and 11th position of the serial number. The model and serial numbers are printed on a label on the back of the televisions and Coby is printed on the front. Coby USA is out of business.
Consumers should immediately turn off and unplug the recalled televisions and contact the participating retailer where their television was purchased for instructions on the remedy available from that retailer, which could be a refund, store credit, gift card or replacement TV. Because the importer/distributor Coby USA is out of business, the retailers are providing the remedy. The remedy and terms vary between the retailers.
CPSC has received reports of six incidents involving the televisions overheating, smoking or catching fire. One incident involved a television catching on fire and scorching a wall. Another involved a fire that was limited to the television. No injuries have been reported.
ABC Warehouse, ALCO Stores Inc., Fry's Electronics, h.h. gregg, Nebraska Furniture Mart, P.C. Richard & Son, Sears/Kmart, Stanford Electronics, Toys R Us, online at BestBuy.com, bestbuy.dtdeals.com, dealtree.com and techliquidators.com, and online and by catalog at homeatfive.com, seventhavenue.com and wards.com, and other stores and sites nationwide, from August 2011 through November 2013 for between $170 and $260.
Coby Electronics Co. Ltd., of Hong Kong
Coby USA is out of business
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800