American Honda toll-free at (888) 888-3139 from 8:30 a.m. to 7 p.m. ET Monday through Friday or online at www.powerequipment.honda.com and click on Recalls and Updates under the heading Service and Support at the bottom of the page for more information.
This recall involves the 2014 Honda gasoline-powered EU7000isN AT generator. The recalled model is a 7,000-watt generator. It is red with a black metal frame, folding handles and two wheels on the side opposite the handles. The generator measures about 33 1/2 inches long by 26 1/2 inches wide by 27 1/2 inches tall with the handles folded. "Honda," "FI" and "EU7000is" are printed on the side of the generator. "Honda" is also on the front of the generator above the control panel. The full model name "EU7000isN AT" is on the UPC label near the fuel level indicator on the top of the generator. Recalled generators have a serial number in the range EEJD-1000001 to EEJD 1006288. The serial number is on the inside of the side cover that is to the right of the control panel.
Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner's manual. American Honda is contacting all registered customers directly.
The firm has received two reports of incidents in Canada involving rear frame support failures. No injuries have been reported. The firm also received two reports of owner's manuals with errors.
Honda Power Equipment dealers nationwide from June 2014 through July 2014 for about $4,500.
American Honda Motor Co. Inc., of Torrance, Calif.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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