Stride Rite at (800) 365-4933, from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.striderite.com and click on Product Safety Information under Customer Service for more information or e-mail JoannaReturns@striderite.com.
Recall Details
The "Joanna" girl's sandals have an ankle strap, three bands and a flower on top. They were sold in white with a silver-colored metal flower and brown with a copper-colored metal flower in girl's sizes 8.5 through 10. The name "Joanna," the style number CG40723 (white shoe) or CG40725 (brown shoe) and the size are printed on the underside of the front shoe strap. "StrideRite" appears on the bottom of the shoe.
Consumers should immediately take the recalled shoes away from children and contact Stride Rite to receive a prepaid envelope for the return of the shoes. Upon return, customers will receive a voucher for the purchase price redeemable at Stride Rite stores or striderite.com.
The firm has received six reports of the flowers detaching and eleven reports of flowers loosening. No injuries have been reported.
Stride Rite Children’s Group LLC, of Lexington, Mass.
Stride Rite Children’s Group LLC, of Lexington, Mass.
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