For additional information, contact GU Hardware toll-free at (855) 355-8810 from 7:30 a.m. to 12 p.m. and frp, 1 p.m. to 4:30 p.m. ET Monday through Thursday; and from 7:30 a.m. to 12 p.m. and from 1 p.m. to 2 p.m. ET Friday, or visit the firm's website at www.ak-warning.com.
This recall involves tilt-turn stay arm and side-hung sash hinge adjustable window fittings. They are used to attach a window to a frame and primarily sold for use in commercial buildings. The fittings have clamps, locking pins and stainless steel springs. "G-U" and the component number are stamped at the ends of the fitting. The recalled G-U Hardware window fittings have the following model names, and model and component numbers:
|Window Fitting||Model Name||Model Number||Component Number|
|Side-hung sash hinge||Jet AK8||6-31064-00-0-1||9-31209|
|Tilt-turn stay arm||Jet AK8 30||K-15805-00-0-1||9-31209|
|Jet AK8 50||K-15806-00-0-1||9-31208|
|Jet AK8 90||K-15807-00-0-1||9-31208|
Contact G-U Hardware to arrange for the free replacement and installation of new window fittings.
G-U Hardware has received two reports from the Far East of windows falling, including one report of a broken thumb. There have been no incidents reported in the U.S.
G-U Hardware sold the recalled window fittings directly to hardware wholesalers and window manufacturers nationwide from October 2002 to December 2011 for between $7 and $26.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800