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GE Recalls Front Load Washers Due to Injury Hazard

  • Picture of recalled gold washer
  • Picture of recalled red washer
  • Picture of recalled white washer showing location of model and serial number
Name of Product:
GE Profile™ Front Load Washers
Hazard:
The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers.
Remedy:
Repair
Recall Date:
October 03, 2012
Units:
About 62,000
Consumer Contact

For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/products/recall

Recall Details

FOR IMMEDIATE RELEASE
October 3, 2012
Release #13-003
Firm's Recall Hotline: (888) 641-9739
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
GE Media Contact: (888) 240-2749

GE Recalls Front Load Washers Due to Injury Hazard

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: GE Profile™ Front Load Washers

Units: About 62,000

Importer: GE Appliances, of Louisville, Ky.

Hazard: The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers.

Incidents/Injuries: GE has received 19 reports of washer baskets separating, including 10 reports of top panel breakage. No injuries have been reported.

Description: This recall involves GE Profile™ frontload washing machines with model numbers beginning with WPDH8800, WPDH8900 and WPDH8910. All serial numbers with these models are included in this recall. The washers were sold in gold, red and white colors. The model number is located on the washer's right side near the bottom and behind the door near the door frame visible when the door is opened.

BrandModel Number Begins With:And Serial Number Begins With:
GE Profile™ WPDH8800
WPDH8900
WPDH8910
All serial numbers with these models are included.

Sold at: Best Buy, Lowe's, Sears, The Home Depot and other department and retail stores nationwide, from July 2008 to August 2011 for between $1,199 and $1,599.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled washers and contact GE for a free repair.

Consumer Contact: For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/products/recall



Picture of recalled white washer showing location of model and serial number
Location of model and serial number


Picture of recalled gold washer


Picture of recalled red washer
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov